Use Amazon Fraud Detector with Amazon Connect for Intelligent routingIn the previous articles , I wrote about Amazon Connect’s new chat capability which explained about the steps involved in enabling the…Jan 31, 2020Jan 31, 2020
Amazon Connect — Building new chat capabilitiesAmazon Connect is an easy to use omnichannel cloud contact center , designed from ground up. It provides a true CPaaS capability and with…Dec 9, 20191Dec 9, 20191